Job Description

Summary The person in this position serves as the Secretary for the Fiscal Service at the VA Medical Center in, Lexington, KY. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Major duties include, but are not not limited to. Serves as the initial point of contact for visitors and callers to the Fiscal Service. The incumbent establishes the nature and importance of the contact. Maintains the calendar for the Chief and schedules appointments and conferences based upon knowledge of current issues of importance and workload. Coordinates calendar of the Chief, and has exclusive control and complete authority for commitment. Anticipates and prepare any materials the Chief may need prior to any scheduled meetings. Reminds the Chief of appointments and briefs them on important matters to be discussed. Arranges for meetings, makes reservations for meeting room, and notifies participants. Maintains the Chief's personal file of correspondence, investigations, information, effectiveness reports, and similar subjects. Manages all travel arrangements for the Chief (includes plane and hotel reservations, travel orders, and procurement of a government car). Receives telephone calls and visitors, screening calls, handling problems of a procedural and general nature, tactfully referring calls and concerns to appropriate areas of the medical center, resolving these issues independently. Receives and listens to complaints and grievances from patients or from individuals on behalf of patients (family members, congressional aides, etc.), investigates the complaint or refers to the appropriate section, initiates action or changes necessary to rectify the situation, and reports corrective action taken to patient and/or representative after informing the Chief of the outcome. Serves as the primary timekeeper for the Fiscal Service. Performs other duties as assigned. Work Schedule: Monday - Friday; 7:30 am - 4:00 pm Recruitment & Relocation Incentives: Not authorized Telework: This position may be authorized for ADHOC telework. Telework eligibility will be discussed during the interview process. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications SPECIALIZED EXPERIENCE: At least 1 year of specialized experience equivalent to at least the GS 5 grade level in the Federal Service that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Specialized experience includes: performing a variety of secretarial responsibilities that involve office planning, correspondence control, screening calls and visitors and resolving issues; managing leadership calendar, coordinating meetings, conferences, and events and making travel arrangements; preparing agendas and taking meeting minutes; utilizing various types of office equipment, and computer software programs, including Microsoft Word, Excel, PowerPoint to prepare correspondence, reports, presentations, etc.; and training personnel on administrative functions. AND TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

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